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CONFLICT RESOLUTION

Negotiation 101: Deals, Disputes and Decisions

Turn challenges into opportunities for growth.

Why should you attend?

After this training, participants will have the tools to better:

  • Identify and prioritize their needs and interests in negotiations.
  • Persuade and engage necessary stakeholders to support their initiatives.
  • Accurately assess alternatives and make informed decisions when negotiating a deal.
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TRAINING BENEFIT 1
Enhanced ability to balance competing priorities and leverage interests into actionable power.
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TRAINING BENEFIT 2
Improved skills in negotiating a deal and achieving better outcomes.
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TRAINING BENEFIT 3
Greater clarity in decision-making processes, minimizing unnecessary changes and optimizing results.

Training Overview

In today's dynamic workplace, negotiation is an essential skill that influences various aspects of business operations, from securing project approvals to resolving conflicts effectively. "Negotiation 101: Deals, Disputes, and Decisions" aims to provide professionals with the essential tools and techniques to master complex negotiations. This negotiation training tackles the frequent challenges faced by organizations, such as aligning diverse interests and achieving consensus, which are crucial for enhancing productivity and driving success.

Establishing effective negotiation methods can lead to confident agreements and foster continued collaboration, ensuring even novice negotiators achieve successful outcomes in future negotiations (Forbes, 2022).

Training Content

Part 1: The Three Questions Every Negotiator Needs to Ask

What are my Wants/Needs/Interests?

  • Understanding and balancing internal priorities to leverage interests into power and clarity.
  • Exploration of core measures of negotiation success.

Break

5 MINS

What’s available? How can I persuade necessary others?

  • Impact of negotiations on others and obtaining their assent for projects, problem-solving, and decision implementation.
  • Exploring ways to expand negotiation possibilities and set parameters.
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Part 2: The Three Questions Every Negotiator Needs to Ask

What Happens if There’s No Deal or Decision?

  • Comparing new options with the status quo to make informed decisions.
  • Assessing walk-away alternatives to set proper benchmarks in negotiation.

Break

5 MINS

Part 3: Practical Application

Pulling it all Together

  • Workshop on deploying the three questions framework in preparation, participation, and review of negotiations and decisions.

Who is this training for?

This training is ideal for: 

  • Executives and Managers
  • Team Leaders
  • Procurement Teams
  • Anyone involved in decision-making and negotiation processes within their organization.
  • Participants will gain practical insights and techniques that can be applied in various professional contexts, from project management to conflict resolution and beyond by participating in negotiating training exercises.

Training Details

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Price:

JAMS Pathways offers a flexible pricing model tailored to the specific needs and scope of each training, which aims to provide the best value based on the duration and complexity of the training required.
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Location:

In-person, virtual, or hybrid.
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Duration:

Typically two days (optional flexible duration – from a 60-minute session to a one-week workshop).
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Type of Exercises:

Interactive workshops, case studies, and real-life scenario analysis.

Our management team found the JAMS presentation to be very beneficial, and it was presented in a manner that made our team comfortable with their own participation. Some of our folks shared very personal experiences as managers, and I think our team benefited from the honesty and experience of both the presenter and their fellow team members.

CEO of a Critical-Access Hospital

Did you know?

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85% of employees report experiencing conflict in the workplace, wasting up to $359 billion in yearly paid hours.
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$160,000 is the average cost to a company for defense and settlement of formally escalated conflict, taking in average 318 days to resolve.
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95% of employees that received training reported it helped them find positive conflict resolutions.
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