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Complete the contact form below, and we’ll get back to you within one business day.

You can also contact us at info@jamspathways.com

 

You can also contact us at info@jamspathways.com.

Services

Our Services

Conflict Resolution Trainings

Workplace Conflict Training Service

Facilitations Services

Facilitation Service
How can we support you?

Schedule a complimentary appointment to asses your needs.

Schedule a Free Consultation

Inspire, Empower, and Transform Your Organization

From keynotes that ignite action to customized training that builds lasting skills, our programs are

built to help your people and teams thrive.

Schedule a Free Consultation

Tailored Solutions for Organizational Excellence

Whether you're seeking to develop leadership skills, improve team dynamics, or inspire your workforce, our offerings are designed to meet your unique needs.

Leadership training

Leadership training

Equip managers with tools to lead effectively, resolve conflicts, and drive team success.

Optimal Performance Workshops

Optimal Performance Workshops

Engage employees in interactive sessions to boost collaboration and productivity.

Workplace Well-Being Programs

Workplace Well-Being Programs

Foster psychological safety and inclusivity through targeted training.

Explore Our Workplace Training Programs & Keynote Speakers

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Improve Decision-Making & Advice Training

Enhance your decision-making and advisory skills with JAMS Pathways training. Learn practical tools for evaluating, deciding, and persuading effectively.

Who is this training for?

  • Leadership
  • Management
  • Employees

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

How to Run Effective Meetings Training

Transform your meetings into productive, goal-driven sessions with JAMS Pathways' Effective Meetings Training. Learn proven strategies to lead with clarity, engagement, and impact.

Who is this training for?

  • Leadership
  • Management

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

How to Lead Inclusive Workplaces Training

Learn to lead with equity and inclusion through JAMS Pathways' Inclusive Workplaces Training. Build diverse, respectful, and high-performing teams with practical tools and expert guidance.

Who is this training for?

  • Leadership
  • Management

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

Effective Team Management Training

Enhance leadership skills and boost team performance with JAMS Pathways' Effective Team Management Training. Empower your teams through expert-led coaching, communication strategies, and collaboration techniques.

Who is this training for?

  • Management
  • Employees

Available delivery formats :

  • Hybrid-icon

    Hybrid

  • virtual-icon

    In-person

  • Hybrid

    Virtual

Training Details

Borrowing the Skills of a Mediator: Resolving Conflict Quickly and Early

Do you manage people who just don’t get along? Have you ever had to run interference between an irate client and someone on your team? In these and many other situations, you may find yourself caught in the middle. This (module/workshop) will help you understand the most important skills of a mediator and how to apply them at work so you can resolve conflict before it becomes unmanageable, as well as help avoid it from arising in the first place.

Who is this training for?

  • Leadership
  • Management
  • Employees

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

Negotiation Skills 101: Deals, Disputes and Decisions

We constantly negotiate with our colleagues, clients and even ourselves when we make decisions. In this module, you’ll learn from a wide body of literature and decades of practical experience how to prepare for and participate in negotiations. We’ll cover the Harvard model and others to help you learn how to make better deals, resolve disputes more quickly and optimize decisions.

Who is this training for?

  • Leadership
  • Management
  • Employees

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

Transitioning From Peer to Manager: Skills and Strategies

You worked tirelessly to get this promotion, and at last, you’re the boss! This poses opportunities and challenges as you negotiate the recalibration of your relationships and establish yourself as a leader. This module will help you learn how to successfully navigate this transition, focusing on skills and strategies for communication, context-setting, planning and problem-solving.

Who is this training for?

  • Management
  • Employees

Available delivery formats :

  • Hybrid-icon

    Hybrid

  • virtual-icon

    In-person

  • Hybrid

    Virtual

Training Details

Psychological Safety at Work: Modeling and Maintaining

Is your workplace an environment that encourages healthy discussion, or do people feel like they get punished for speaking their mind? Do some people have a good message but deliver it in ways that are destructive to team cohesion? Do others complain that they feel more pressure to conform than to contribute? In this (module/workshop), you will learn how to create and maintain psychological safety at work and in the community at large.

Who is this training for?

  • Leadership
  • Management
  • Employees

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

Neurodiversity in the Workplace: Different Kinds of Minds

We often hear about “difficult” people in the workplace. Are people actually difficult, or is it their communication styles and behaviors that present challenges? This module will help you learn about common deviations from neurotypical behavior, focusing on ADD/ADHD, ASD, PTSD and diagnoses listed in the DSM-5, and explore how to foster an inclusive and supportive environment for all kinds of minds.

Who is this training for?

  • Management
  • Leadership

Available delivery formats :

  • virtual-icon

    In-person

  • Hybrid

    Virtual

  • Hybrid-icon

    Hybrid

Training Details

Navigating Tension in the Workplace

Conflict is more than a time and resource drain. Unresolved conflict negatively impacts staff and workplace culture. In order to meet the growing challenges facing workplaces, it is essential to understand how to manage and defuse conflict. In this (module/workshop), we’ll explore resolution tools that can help people experience less office tension and be more focused on their mission.

Who is this training for?

  • Leadership
  • Management
  • Employees

Available delivery formats :

  • Hybrid-icon

    Hybrid

  • virtual-icon

    In-person

  • Hybrid

    Virtual

Training Details
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Experience and Expertise You Can Trust

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Customized Programs

Tailored content to address your organization’s specific challenges.

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Experienced Facilitators

Led by industry leaders with decades of experience in conflict resolution and training.

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Flexible Delivery

Options for in-person, virtual, or hybrid sessions to suit your needs.

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Proven Impact

Track record of enhancing workplace dynamics across various industries.

Let's Talk About Your Next Workplace Training or Keynote

 

Why Investing in People Pays Off

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Positive company culture can increase revenue by 4x.
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Workplace satisfaction can boost productivity by 31%.
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A 10% increase in employee engagement can boost profits by $2,400 per employee per year.

From workplace problems to positive outcomes

Problem
Outcomes
Problem
Outcomes
Lack of trust between employees and managers
Managers who speak and listen with skill, leading to effective communication with employees
Absence of psychological safety
Secure, positive work environment that promotes employee wellbeing and maximizes employee performance
Poor negotiating skills that prevent collaborative problem solving
Trained team members feel empowered to listen, debate and negotiate so all can benefit
Communication breakdowns and inability to have difficult conversations
Ability to de-escalate conflict and have conversations on any subject
Lack of acceptance of new manager hired from outside or promoted from within
Confident, well-accepted manager who understands, connects with and motivates the team
Problem
Problem
Lack of trust between employees and managers
Outcomes
Outcomes
Managers who speak and listen with skill, leading to effective communication with employees
Problem
Problem
Absence of psychological safety
Outcomes
Outcomes
Secure, positive work environment that promotes employee wellbeing and maximizes employee performance
Problem
Problem
Poor negotiating skills that prevent collaborative problem solving
Outcomes
Outcomes
Trained team members feel empowered to listen, debate and negotiate so all can benefit
Problem
Problem
Communication breakdowns and inability to have difficult conversations
Outcomes
Outcomes
Ability to de-escalate conflict and have conversations on any subject
Problem
Problem
Lack of acceptance of new manager hired from outside or promoted from within
Outcomes
Outcomes
Confident, well-accepted manager who understands, connects with and motivates the team

Why Choose Us?

  • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally.
  • We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we work to restore broken communication and create lasting change.
  • As part of JAMS, the world’s largest alternative dispute resolution provider, we see—and resolve—over 23,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention.
Customized programs

Customized programs

Proven Success

Proven Success

  • Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train all our team members.
  • Our services are tailored to your company, your industry, and your team’s specific needs. Not sure how much help you need? Let’s discuss an approach that works for you.
Rooted in neutrality

Rooted in neutrality

Thought leaders conflict resolution

Thought leaders in conflict resolution

Frequently Asked Questions

Can the training be customized according to our organization's needs?

We specialize in delivering live, tailored training aligned to your unique needs. Recognizing that each organization has a unique set of challenges, our team offers flexibility and experience with practical, impactful programs that fit your specific requirements, budget and time frame.

Do you offer ongoing support or follow-up sessions after the training?

We focus on building a solid foundation for future growth, involving stakeholders and nurturing enduring change. Depending on your requirements, we are fully equipped to provide requisite ongoing support and follow-ups to solidify the effectiveness of the training long after it's over.

How is the training structured, and what are the main topics?

Our training sessions follow a live, presenter-guided format with role-playing exercises that address real-world scenarios. Topics typically include conflict resolution, negotiation, trust-building, optimization of meetings, and fostering inclusive and supportive work environments. The structure, however, is adaptable to your organization's unique context and the specific challenges you wish to address.

How long does the training last?

Our training offers exceptional flexibility in terms of duration. You can choose from a concise, intense 60-minute presentation and a detailed and exhaustive one-week workshop tailored to meet your specific needs. The goal is to provide you with the knowledge and tools you need within the time span that works best for your organization.

How much does the training cost?

Because each organization has unique needs, our pricing model is flexible. The cost of the training is personalized according to your project requirements and budget. We strive to offer quality content delivery at a price that aligns with your budget so that your organization receives the most value from our program.

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Start Your Journey Now

Restore workplace unity and maximize employee performance.
Book a discovery call today.

Customized Client Solutions

Customized Client Solutions

There’s no one way to run a healthy organization, so our pricing is as customized as our programs. Let’s talk about your needs.

Download our leader checklist

The Inspiring Leader Checklist

A practical step-by-step to manage your team with vision and empathy
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A Proven Approach to Conflict Resolution

At JAMS Pathways, our approach is founded on three core principles:

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Neutrality

We maintain an unbiased stance, ensuring all parties feel heard and respected.

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Neutrality

We maintain an unbiased stance, ensuring all parties feel heard and respected.

hub_24dp_012169_FILL0_wght400_GRAD0_opsz24

Neutrality

We maintain an unbiased stance, ensuring all parties feel heard and respected.

Book Your Free Discovery Call

Select a time that works for you. One of our facilitators will reach out to learn more about your goals and share how we can help.

 
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Schedule free a call

 

Contact form

Do you prefer to send us a message?

Complete the contact form below, and we’ll get back to you within one business day.