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Turn the Corner on Conflict

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JAMS Pathways' conflict resolution & workplace performance programs create lasting positive change for your organization

Transform organizational conflict into team unity and business performance

Our conflict resolution programs create positive outcomes

The Problem

Tension between employees

that disrupts team performance
Tension between employees which disrupts team performance

Positive Outcome

Effective communication between employees

who are equipped to handle (or navigate) difficult conversations
Effective communication between employees who are equipped to handle (or navigate) difficult conversations

The Problem

Conflict between team leaders

that interferes with department operations
Conflict between team leaders that interferes with department operations

Positive Outcome

Efficient team collaboration

toward common goals
Efficient team collaboration toward common goals

The Problem

Perceived workplace discrimination

that isolates some team members
Perceived workplace discrimination that isolates some team members

Positive Outcome

Inclusive workplace environment

that embraces diversity and inclusivity
Inclusive workplace environment that embraces diversity and inclusivity

The Problem

Toxic workplace

where people feel psychologically unsafe and reluctant to engage
Toxic workplace environment where people feel psychologically unsafe and reluctant to engage

Positive Outcome

Positive workplace culture

where employees are eager to contribute
Positive workplace culture where employees are eager to contribute

The Problem

Burnout, absenteeism and low morale

that lead to employee turnover
Burnout, absenteeism and low morale that lead to employee turnover

Positive Outcome

Work satisfaction

leads to increased productivity and employee retention
Work satisfaction leads to increased productivity and employee retention

Unsure which solution is best suited for your organization's needs?

Our simple assessment tool will help you find out

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QUESTION of

How would you describe the challenges that your team/organization faces? (select all that apply)

Conflict resolution -  JAMS Pathways

Step by step, our phased approach transforms conflict into business performance

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Preliminary Assessment

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Analysis & Early Intervention

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Targeted Topics, Workshops & Conversations

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Highlighting Progress & Mapping Next Steps

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For organizations where conflict or tension is hindering performance,

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our unique conflict prevention and resolution programs 

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help you break through communication barriers 

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so that you can boost productivity, retain employees and leave conflict behind

LEARN HOW

Inspire and train your team so they can perform at their best

Leadership Training

Leadership Training

Managers are the pivot point between a well-functioning culture and a dysfunctional one. Equip your managers with the skills to de-escalate conflict, build trust and motivate teams.
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Optimal Performance

Optimal Performance

Empowered workers perform better. Our employee development and leadership skills training gets everyone engaged and working together toward a shared goal.
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Workplace Well-Being

Workplace Well-Being

Psychological safety is a core issue in many organizations with diverse workforces. Improve your team’s ability to welcome, understand and integrate different perspectives.
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Why Choose Us?

  • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally.
  • We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we restore broken communication and create lasting change.
  • As part of JAMS, the world’s largest alternative dispute resolution provider, we handle over 18,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention.
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Customized programs

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Proven success

  • Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train and guide all our team members.
  • Our services are tailored to your company, your industry and your team’s specific needs. We’ll work together to develop a plan and a budget that work for you.
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Rooted in neutrality

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Thought leaders in conflict resolution

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The hands-on exercises were invaluable for us to get our feet wet, especially combined with the continuing input from the seasoned mediators throughout the big sessions and breakout sessions. Coming out of this has given me a lot more confidence as a mediator. Many thanks again and I hope many more people will have a chance to experience your trainings!
Attorney, Government Agency
JAMS helped us turn challenges into opportunities, benefitting patients, physicians and staff.
Health System in Pacific NW

Our Facilitators

Our facilitators believe that any workplace conflict can be solved—and they have the experience to prove it.
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JAMS Pathways' Services

Conflict Prevention
& Resolution Program

In our signature four-phase PATH process, experienced facilitators assess your unique needs. Then they design a custom process to teach your team to have productive conversations about differences and to chart a path
out of conflict.

Workplace Performance
Training & Keynotes

Pathways offers live, customizable training programs and keynotes on topics ranging from diversity to negotiation to optimizing meetings and beyond.
Choose an in-person or online experience, and tailor the duration
as you wish.

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At your location or online

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From hours to months
based on your needs

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Tailored pricing plans

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Start Your Journey Now

Book a Free Discovery Call

Restore workplace unity and maximize employee performance.
Book a discovery call today.
SCHEDULE YOUR CALL
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Customized Client Solutions

There’s no one way to run a healthy organization, and our pricing is as customized as our approach. Let’s talk about your needs.

Download our leader checklist

The Inspiring Leader Checklist

A practical step-by-step to manage your team with vision and empathy

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