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Helping Organizations Resolve Conflict & Unlock Potential
JAMS Pathways to lasting change can be achieved through alternative dispute resolution services.
Alternative Dispute Resolution Services For Better Workplaces
At Pathways, we help create a well-functioning workplace by offering customized ADR Services. This ensures our workplace solutions truly fit each business.
We start by identifying your team’s challenges so we can create employee training programs that meet real needs. Our services teach employees to learn how to handle conflicts on their own, helping close skills gap and knowledge gaps while building stronger teamwork.
We offer employee training and training sessions on communication, conflict resolution, emotional intelligence, and leadership training. These specific skills are essential for today’s fast-paced workplaces. Using interactive training methods, along with flexible online courses, we support ongoing learning and development for all team members.
Our guided facilitation sessions help employees problem solve, strengthen technical skills, and build the skills and knowledge needed for success. This improves teamwork and supports a more united workforce. Our programs promote professional development, career development, and the type of training that helps employees feel confident. Investing in your team helps increase productivity, strengthens company culture, and supports success over the long term.
Conflict Resolution Services
JAMS Pathways delivers live, fully customizable conflict resolution trainings—whether in person, remotely, or hybrid. Our offerings include the PATH™ program, conflict resolution training, workplace conflict training, and a negotiation skills course. Choose a workplace conflict resolution service that fits best for your business.
Employee Training Programs
JAMS Pathways provides customizable employee trainings designed to fit the needs of your organization—delivered in person, virtually, or in hybrid formats. Offerings include psychological safety training, diversity training, new manager training, leadership training, and neurodiversity training. See which employee training works best for your business needs.
Facilitation Services
JAMS Pathways offers guided facilitation that empower businesses run more effective meetings, navigate complex conversations, and achieve alignment. Our offerings include facilitation, decision making training and effective meetings training. Decide which facilitation service will empower our team to collaborate with purpose and clarity.
Keynotes: Motivational Speakers
Tap into a keynote experience from JAMS Pathways that’s built for your organization. Our motivational speakers blend real-world expertise in conflict resolution, leadership and culture with actionable strategies your people can use right away. Ready to go beyond “just another talk”? Book a keynote that moves your people—and your business—forward.
WORKPLACE CONFLICT RESOLUTION TRAINING
Higher Education
PROBLEM
Conflict and lack of trust between leaders and team members.
SOLUTION
Multi-phased facilitation program to design and implement a process to restore and rebuild trust and collegiality among and between faculty and administrators of a community college/higher education institute.
WORKPLACE CONFLICT RESOLUTION TRAINING
Healthcare
PROBLEM
Optimize employee complaint process with a reporting system, and build trust in HR.
SOLUTION
Designed a multi-phased facilitation program to make reporting easy, anonymous, and fast. Build trust with clear communication, fairness, and accountability in HR.
EMPLOYEE TRAINING
Government
PROBLEM
The team struggled to fully support and integrate neurodiverse employees, leading to miscommunication, overlooked talents, and inefficiencies.
SOLUTION
In-person training on Neurodiversity in the Workplace: Different Kinds of Minds.
EMPLOYEE TRAINING
Medical Non Profit
PROBLEM
The team struggles with communication, conflict resolution, and team dynamics. Unresolved issues disrupt collaboration, management faces challenges with employee relations, and workplace culture suffers.
SOLUTION
Three key initiatives to enhance workplace communication and workplace conflict resolution: Facilitation, Training, Ombuds Program
"Through this program, we’ve rebuilt trust, strengthened collaboration, and restored a sense of unity between faculty and administration."
Point of Contact
"I feel heard and respected when reporting is simple, fair, and truly confidential."
"Trust grows when reporting is easy, responses are fair, and accountability is clear."
Point of Contact
“Understanding neurodiversity isn’t just about inclusion—it’s about unlocking the full potential of every mind on our team."
Point of Contact
"Having the right communication and conflict resolution tools has transformed our team—collaboration is stronger, and trust is rebuilding."
Point of Contact
The ROI of a Positive Work Culture
Why JAMS Pathways?
We are part of JAMS, the premier provider of alternative dispute resolution services.
29 Global Locations
World’s largest private ADR provider
21,000 cases
45 years resolving conflict
Tools to Help You
Build a Better Workplace
Insights to Transform Your Workplace
January 23, 2026
January 23, 2026
January 23, 2026
