Smooth Sailing: Key Tips for Navigating, Resolving Trial Team Conflicts

KEY POINTS

Essential skills include having difficult conversations, running effective meetings, borrowing mediator skills, and understanding negotiation psychology.

Emotional management is crucial to prevent resentment and outbursts.

Richard Birke Lead Facilitator and Trainer

Navigating conflicts within clinical research teams is crucial for successful trials. In an interview with The CenterWatch Monthly, Richard Birke, of JAMS Pathways, shares insights on resolving these disputes. Birke identifies factors like conflicts of interest, data complexity, and recruitment challenges, alongside common workplace issues like poor communication and unclear responsibilities.

"There’s no substitute for managers learning to manage."

He emphasizes the importance of equipping managers with conflict resolution skills, such as having difficult conversations and understanding negotiation psychology.

Get a complete look at these critical strategies by reading the full article here.

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