Customized client solutions

Traditional JAMS alternative dispute resolution (ADR)) services often involve mediation and arbitration proceedings after a conflict arises. They can be voluntary and quick, or can be triggered by a contract or a court and may involve a process similar to a trial, with strict rules and longer timelines. In mediation, parties work with the assistance of neutral mediators to arrive at mutually agreeable resolutions, whereas arbitrations generally end with a solution imposed by third party arbitrators. JAMS Pathways, on the other hand, works to prevent conflicts before they arise or to provide flexible, scalable and creative resolution paths when conflicts do emerge. These paths are often more innovative and economical ways to create long-term change and maintain a positive workplace culture. JAMS Pathways also addresses many issues that are tremendously costly to organizations (such as lowered productivity, turnover, dysfunction) but that generally wouldn't trigger litigation or an ADR proceeding.

JAMS Pathways is an early conflict resolution service that helps you prevent or solve workplace problems before they cause serious harm to your organization or require a formal process like arbitration, mediation or litigation. Our highly trained facilitators create a safe space and guardrails for your team to have challenging conversations and design their own workable solutions. Our goal is to create healthy workplaces, foster employee retention and give your organization the tools to solve problems as they arise.

When your team has only a limited amount of time for training, it’s critical to capture and keep their attention. And, let’s face it, it’s difficult to engage an audience with a recorded training video. On the other hand, experienced live speakers know how to draw in audiences with questions, anecdotes and activities. A recorded experience simply offers too many distractions, and, before you know it, multitasking employees will be filling out time sheets and checking their group texts instead of watching and learning. In addition, customized live training goes where recorded options can’t, because it’s designed to be relevant to the specific issues the audience is facing. Instead of waiting through 55 minutes of generalities for five minutes of enlightenment, their time (and your investment) is fully optimized.