Meet Our Conflict and Communication Pros

Our facilitators believe that any conflict can be solved — and they have the experience to prove it. They’ve logged thousands of hours helping organizations navigate tensions, disagreements, and communication breakdowns, and thousands more training other conflict resolvers. They share a passion for helping others and a commitment to finding new paths forward.

Why choose us?

  • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each individual or group feels heard and treated equally.
  • We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we work to restore broken communication and create lasting change.
  • As part of JAMS, the world’s largest alternative dispute resolution provider, we see—and resolve—over 22,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention.

Customized programs


44 years of experience

  • Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train all our team members.
  • Our services are tailored to your company, your industry, and your team’s specific needs. Not sure how much help you need? Let’s discuss an approach that works for you.

Rooted in neutrality


Thought leaders in conflict resolution

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Restore workplace unity and maximize employee performance.
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Customized Client Solutions

There’s no one way to run a healthy organization, and our pricing is as customized as our approach. Let’s talk about your needs.

Download our streamlined guide

The Leader's Blueprint to Managing Conflict

In this practical, step-by-step playbook, our experienced facilitators explain how to efficiently resolve workplace conflict to create unity and drive mission-focused success.

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