8 Tips for Avoiding Conflict in Email

Richard Birke Shares Communication Tips for Preventing Workplace Conflict


About 83% of employees discuss politics at work, leading to conflicts that can impact productivity, employee turnover, and stress.
Email and text-based channels are popular for workplace communication but can be prone to misunderstandings and conflicts.
Richard Birke Lead Facilitator and Trainer

As communication takes place more and more in the digital space, mastering the nuances of email communication is pivotal for conflict management, fostering effective collaboration and reducing workplace conflicts. In a recent SHRM article featuring insights from Rich Birke, the architect of JAMS Pathways, Mr. Birke provides some strategies for navigating potential pitfalls in email exchanges. 

“Be aware of your own email communication style, perhaps by asking others for feedback and having a conversation about differences.”

Birke emphasizes the significance of understanding and respecting diverse communication styles to mitigate workplace conflict and enhance interpersonal relations. 

For further insights, explore the full article here.

This page is for general information purposes. JAMS makes no representations or warranties regarding its accuracy or completeness. Interested persons should conduct their own research regarding information on this website before deciding to use JAMS, including investigation and research of JAMS neutrals.
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