How Workplace Drama Can Impact a Company’s Bottom Line: How to Avoid It


Workplace drama, including gossip and resistance to change, diverts focus and energy away from organizational goals, undermining morale and productivity.
Effective leaders need to respond thoughtfully to drama, knowing their actions set the tone for the organization and influence its culture.
Proactively managing workplace drama helps maintain a positive culture that promotes communication, collaboration and employee engagement.
avoiding workplace drama
Deirdre McCarthy Gallagher Lead Facilitator and Trainer
Genesis Fisher Lead Facilitator and Trainer

JAMS Pathways Lead Facilitators and Trainers Deirdre Gallagher and Genesis Fisher provided valuable insights to the HR Daily Advisor on the critical issues of workplace drama and how it can negatively affect a company's bottom line. Similar to a hostile work environment, drama such as gossip or interpersonal conflicts distracts employees and reduces productivity. It's surprisingly widespread, with significant impacts on employee morale and overall company performance.

 “Drama leads to conflict, and for those employees on the top end of the conflict scale, over 200 working hours per year are diverted from furthering an organization’s mission to navigating workplace tension.” 

This insight highlights the importance of maintaining a supportive and respectful workplace atmosphere to enhance employee engagement and productivity and sheds light on the necessity for companies to actively manage and reduce workplace drama to foster a more efficient and positive environment. 

For a more detailed exploration of this topic, read the full HR Advisor article here. 

This page is for general information purposes. JAMS makes no representations or warranties regarding its accuracy or completeness. Interested persons should conduct their own research regarding information on this website before deciding to use JAMS, including investigation and research of JAMS neutrals.
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