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Complete the contact form below, and we’ll get back to you within one business day.

You can also contact us at info@jamspathways.com

 

You can also contact us at info@jamspathways.com.

Workplace Solutions

Our Services

Conflict Resolution Services

Conflict Resolution Services

Facilitation Services

Facilitation Services
How can we support you?

Schedule a complimentary appointment to asses your needs.

Schedule a Free Consultation

From Friction to Function in Federal Workplaces

Federal teams often operate under high pressure. Communication gaps, internal conflict, and unclear expectations can undermine mission success.

JAMS Pathways helps agencies resolve workplace challenges through targeted conflict resolution and performance training.

Our approach improves collaboration, accountability, and team alignment across departments and roles.

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Resolve Conflict. Strengthen Mission Readiness.

In federal environments, unresolved conflict can delay critical initiatives, impact morale, and strain relationships.

JAMS Pathways partners with government agencies to identify root causes of conflict and facilitate productive solutions through assessments, structured dialogue, and leadership coaching.

Whether navigating disputes, union-related tension, or team misalignment, we help federal leaders restore trust, improve communication, and reinforce a unified workplace culture.

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Build Resilient, High-Performing Federal Teams

Federal workplaces depend on clear communication, trust, and adaptability across diverse roles and missions.

JAMS Pathways provides training and keynotes that help public sector teams improve collaboration, reduce burnout, and lead through complexity.

Our programs are customized for agency leaders, team managers, and frontline staff. We address real-world challenges while helping teams grow stronger, more engaged, and better aligned with their mission.

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Why JAMS Pathways

Why JAMS Pathways?

We are part of JAMS, the world’s leading private provider of alternative dispute resolution services. We bring decades of experience and success in dispute resolution and conflict prevention.
29 Global Locations
29 Global Locations
World largest private ADR provider
World’s largest private ADR provider
21,000 cases
21,000 cases
45 years resolving conflict
45 years resolving conflict

We're Here to Help

Frequently Asked Questions

What is conflict resolution, and how can it benefit a federal government institution?

Conflict resolution is the process of facilitating a peaceful end to a conflict, through discussion and collective negotiation to reach an agreement that satisfies all parties involved in the dispute. Every organization can benefit from more effective conflict resolution, federal government institutions included, because it can help your staff improve their communication and teamwork. Better government conflict management can also help your agency create a more positive workplace that improves your staff’s emotional health, job satisfaction, engagement and performance.

What types of conflicts can JAMS Pathways address within federal government institutions?

JAMS Pathways provides help for all types of conflict resolution in the federal government. Our services for federal agency dispute resolution are tailored to your agency’s needs — anything from conflict coaching for communication breakdowns, minor tension or major grievances involving two people to interdepartmental conflict solutions for more large-scale federal agency dispute resolution.

How does JAMS Pathways ensure confidentiality in sensitive government matters?

We understand that government-specific conflict resolution involves a unique set of circumstances. That’s why the first step of our process is a discussion of your specific situation, including the conditions and requirements related to issues such as confidentiality. We’ll work with you to develop a plan that fits your unique situation, ensuring that confidentiality is maintained at every step of the process.

What is the typical process for initiating conflict resolution services?

Contact us to tell us about your needs. During our discussion, we can explore recommendations and options that are customized to your specific goals, with tailored pricing to maximize the value you’ll receive from our cost-effective conflict solutions. 

Can conflict resolution services be tailored to specific needs of different federal departments?

Yes. We understand that every group has a unique set of needs related to conflict intervention, government departments and agencies included. That’s why we provide customized dispute management services that are tailored to your group’s needs and designed to help you make lasting improvements. Our federal government conflict resolution services are based on a structured approach, but they’re entirely customizable. 

Are there online resources or tools that accompany the conflict resolution services?

Yes. In addition to our services, we provide online conflict management tools and conflict resolution resources. Explore our blog and guidebook library for valuable information that helps you get even more out of our conflict resolution training and organizational conflict services.

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