INDUSTRY
Healthcare Conflict Resolution & Team Performance Solutions
Specialized conflict resolution and workplace training for healthcare systems, hospitals, and clinical teams.

We Have the Program That’s Right for You
Healthcare organizations operate under high pressure, where communication breakdowns and unresolved conflicts can directly impact patient care.
JAMS Pathways partners with healthcare systems to improve collaboration, resolve disputes, and build resilient, high-performing teams.

Resolve Conflict. Restore Care.
Unresolved conflict in healthcare settings can compromise patient care, increase staff burnout, and disrupt team coordination.
JAMS Pathways works with healthcare organizations to proactively address tension, restore trust, improve communication, and strengthen team dynamics across clinical and administrative environments.
Support better outcomes for both your staff and patients. See how our conflict resolution in health care can transform your workplace culture.

Building Healthier Healthcare Teams
High-performing care teams are built on strong leadership, clear communication, and mutual trust.
JAMS Pathways empowers healthcare professionals with the tools to reduce burnout, enhance collaboration, and strengthen patient care.
Invest in your team. Unlock the full potential of a healthier, more resilient workplace.

The Value of a Collaborative Healthcare Culture
91% of staff trained in conflict resolution were able to de-escalate conflicts effectively
Simulation-based training for nursing and clinical teams enhances conflict management and problem-solving skills
Tiered team huddles and workplace psychological safety initiatives improved communication and trust

Why JAMS Pathways?
We are part of JAMS, the world’s leading private provider of alternative dispute resolution services. We bring decades of experience and success in dispute resolution and conflict prevention.
29 Global Locations
World’s largest private ADR provider
21,000 cases
45 years resolving conflict
Frequently Asked Questions
How long does the conflict resolution process usually take?
The process for conflict management in healthcare varies from case to case, and the duration of your health conflict resolution program can be customized based on your needs. Our approach to healthcare conflict management can take anywhere from a few focused hours to months of comprehensive engagement. Our healthcare resolution services are designed to provide the help you need within the time span that works best for your organization.
Are conflict resolution services available for both small clinics and large hospitals?
Yes. Every organization can benefit from help with conflict management, healthcare included. That’s why our services for resolving conflict in healthcare are available for clinics, hospitals and medical practices of all sizes and types.
How can conflict resolution services improve patient care and staff satisfaction?
More effective conflict resolution in the healthcare workplace leads to better experiences for patients and staff. For example, services for resolving conflict in nursing or conflict resolution in recovery can help a team provide better patient care by improving collaboration and getting the full benefits of everyone’s perspectives and skills. The skills for conflict resolution in healthcare teams can also help to create a more positive work environment with more mutual respect, open communication and supportive relationships, factors that lead to better emotional health in healthcare.
Can JAMS Pathways handle conflicts that involve patients or only those that involve staff?
JAMS Pathways only handles conflicts that involve staff. However, we can provide training to help you resolve conflicts that involve patients more effectively and more positively.
Can the conflict resolution services be customized for different kinds of healthcare facilities?
Yes. We understand that every healthcare facility has a unique set of challenges related to conflict. That’s why our services are tailored to your team’s needs and designed to help you make lasting improvements. While our services are based on a structured approach, they’re entirely customizable.
Is ongoing support available after the initial conflict resolution process is complete?
Yes, ongoing support can be arranged. While the last step of our PATH process includes the creation of a road map to help you continue making improvements after the program ends, you can contact us to arrange for customized support if you need it after the initial process.