Improving Communication and Connection in Academia

Every organization can benefit from help with conflict management and resolution, including faculties in higher education. Conflict resolution services can help your faculty overcome the interpersonal issues that could be keeping them from working together more effectively to provide better education and better student experiences. Better conflict resolution can also help to create a more positive workplace that improves your faculty’s emotional health, engagement and focus on their mission as educators.

JAMS Pathways offers a conflict resolution program with services that are customized to your needs — from conflict resolution in the classroom to faculty mediation services or dispute resolution for faculty to help with inter-departmental conflicts. We also offer conflict resolution training that can help your students, faculty and staff create a more conflict-free campus environment and discover the benefits of effective communication in education.

We use a four-step process for conflict resolution in schools, led by a university dispute resolution professional who will help your campus benefit from proven conflict resolution strategies in higher education. Our PATH process includes preliminary assessment (P), analysis and design (A), targeted facilitation (T), and highlighting progress and next steps (H). 

The process for conflict resolution in higher education varies from case to case, and the duration of your campus conflict resolution program can be customized based on your needs. Our approach to higher education conflict management can take anywhere from a few focused hours to months of comprehensive engagement. Our services for peacebuilding in academia are designed to help you improve your campus’s student, faculty and staff harmony within the time span that works best for you.

Yes. For example, our conflict resolution services for educators helped a new academic leader create an environment with psychological safety, trust in the new leadership and renewed energy for pursuing the team’s mission. And our staff dispute solutions helped to resolve a conflict between two counselors and create a plan for smooth collaboration. Check out their success stories in our conflict resolution in higher education case studies

Contact us to tell us about your needs. During our discussion, we can explore recommendations and options that are customized to your specific goals, with tailored pricing to maximize the value you’ll receive from our services.