Addressing Rising Incivility Among Students

Richard Birke
As political divides grow deeper, college students are more likely to encounter heated conversations about elections and other sensitive issues. These discussions can be tricky—especially when people strongly disagree. But with the right tools, students can keep conversations respectful, even when things get tense.
Look for What You Have in Common
It’s easy to focus on disagreements—like different opinions on gun control, climate change, or social justice. But underneath those views are often shared concerns. For example, people arguing about gun laws may both be worried about safety, just in different ways.
Instead of reacting emotionally, try to understand the reasons behind someone’s opinion. You may not agree, but recognizing common concerns—like fairness or safety—can make the conversation more respectful and meaningful.
Free Speech and Civil Dialogue
College campuses value free speech, but that doesn’t mean anything goes. Speaking your mind is important, but how you do it matters. Civil discourse means expressing your views in a way that encourages listening and respect—not shouting or shutting people down.
A good rule: listen more than you talk. Ask questions. Try to understand the other person’s point of view. This doesn’t mean you agree—it means you respect their right to speak. JAMS Pathways encourages active listening and respectful communication as key skills for life and work.
Also, try being curious instead of judgmental. When someone shares an opinion you don’t like, ask yourself, “What can I learn from this?” Keeping an open mind helps you grow and understand the world better.
What If You Witness Incivility?
Sometimes you're not in the argument—you’re just watching it unfold. That can feel uncomfortable. Should you step in? It depends.
Jumping in too quickly might make things worse or go against what the person involved wants. A gentle approach can help—ask something like, “Are you okay?” This gives them a chance to say if they want support or not, without forcing it.
Learn Conflict Resolution Skills
Dealing with tough conversations is a skill, and like any skill, it can be learned. Conflict resolution training teaches you how to stay calm, listen better, and guide a conversation toward understanding. It’s useful not just in school, but in any future job or relationship.
JAMS Pathways offers training programs that teach students how to handle difficult conversations with confidence and care. These skills can make a big difference on campus—and beyond.
Know When to Walk Away
While civil discussion is the goal, your safety always comes first. If a conversation turns aggressive or threatening, it’s okay to walk away. Trust your gut—if something feels unsafe, leave the situation and get help from campus security if needed.
No one should feel pressured to stay in a conversation that crosses a line. Report serious threats to keep yourself and others safe.
These Skills Matter for the Future
Handling tough conversations respectfully isn’t just for college—it’s a life skill. In the workplace, you’ll meet people with different beliefs and backgrounds. Being able to communicate with empathy and respect, even when you disagree, will serve you well in any career.
Disclaimer:
This page is for general information purposes. JAMS makes no representations or warranties regarding its accuracy or completeness. Interested persons should conduct their own research regarding information on this website before deciding to use JAMS, including investigation and research of JAMS neutrals.
