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LEADERSHIP TRAINING
New Manager Training: From Peer to Leader
Empowering New Managers to Lead with Confidence, Clarity, and Credibility
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Complete the contact form below, and we’ll get back to you within one business day.
Why book this training?
After this training, participants will have the tools to better:
- Seamlessly transition from team member to team leader with confidence.
- Define and communicate their leadership approach effectively.
- Develop and apply foundational communication skills essential for effective management.
- Foster a culture of openness, connection, and proactive problem-solving
TRAINING BENEFIT 1
Gain self-confidence in your new managerial role to enable a smooth and effective transition.
TRAINING BENEFIT 2
Avoid common faux pas by understanding the key differences between peer and managerial responsibilities.
TRAINING BENEFIT 3
Enhance leadership skills to inspire and guide your team towards achieving collective goals.
TRAINING BENEFIT 4
Improve communication and conflict resolution skills to maintain a harmonious and collaborative work environment when managing former peers.
Do you have more questions?
Do you prefer to send us a message?
Complete the contact form below, and we’ll get back to you within one business day.
Training Overview
Looking to empower your emerging leaders with the skills they need to succeed? Our New Manager Training program is the ideal solution for organizations ready to invest in the leadership development for managers that drives results. This interactive course is perfect for new supervisors and team leads transitioning from peer to leader, offering the benefits of leadership training such as improved communication, accountability, and team performance. With customizable delivery options—including in-person management training and online supervisor training courses—participants gain practical, real-world strategies in supervisory skills training, professional development for leaders, and effective corporate training programs.
If you're seeking supervisor training programs, management development courses, or a proven way to train managers to be leaders, this course delivers. Help your team build confidence and competence while driving business impact—contact us today to learn more or schedule a consultation. Research by Gallup indicates that managers account for at least 70% of variance in employee engagement, highlighting the critical role effective managers play in driving team performance and organizational success (Gallup, 2015).

Training Content
Day 1: Changing Context, Evolving Approach
How to seize the opportunity of this transition?
- Reflecting on the transition period in terms of goals and roles.
- Using reflection to inform your approach as a supervisor.
Break
5 MINS
What is your approach to leadership, and how does it inform your actions?
- Defining your leadership style and its impact on your decisions and actions.
- Exploring different notions of leadership, including facilitative leadership.
- Conveying messages about your approach, priorities, and shifting roles.

Day 2: Proactive Communication, Preparation, and Problem-Solving
What are the foundational skills of a manager?
- Exploring foundational and innovative communication skills.
- Techniques such as listening, priming, and reframing to enhance managerial effectiveness.
Break
5 MINS
How can we foster a culture that encourages openness, connection, and problem-solving?
- Addressing concerns and conflicts as opportunities to learn about priorities, values, and ideas.
- Cultivating a culture of openness and connection to collaboratively resolve issues.
Who is this training for?
This training is ideal for:
- New Managers
- Team Leaders
- Supervisors
- Aspiring Leaders
- Participants will gain valuable insights and practical techniques that can assist them in transitioning from peer to manager. These skills can be applied immediately to effectively alleviate potential challenges that can arise when moving from peer to manager.
Training Details
Price:
JAMS Pathways offers a flexible pricing model tailored to the specific needs and scope of each training, which aims to provide the best value based on the duration and complexity of the training required.
Location:
In-person, virtual, or hybrid.
Duration:
Two days (optional flexible duration – from a 60-minute session to a one-week workshop).
Type of Exercises:
Interactive workshops, discussions, and real-life scenario analysis.
Our management team found the JAMS presentation to be very beneficial, and it was presented in a manner that made our team comfortable with their own participation. Some of our folks shared very personal experiences as managers, and I think our team benefited from the honesty and experience of both the presenter and their fellow team members.
CEO of a Critical-Access Hospital
FAQs
How to manage an employee?
Set clear expectations, provide regular feedback, empower them with resources, foster open communication, recognize achievements, and support their professional development through coaching or mentoring.
How to manage employees?
Use a balanced leadership approach: set goals, delegate effectively, build trust, address issues promptly, encourage collaboration, and create a culture of accountability and support.
How to manage employees effectively?
Understand individual strengths and motivations, practice active listening, provide growth opportunities, foster psychological safety, maintain consistency in decisions, and use data to drive performance conversations.
How to manage staff?
Develop structured communication, implement performance metrics, conduct regular check-ins, encourage autonomy, and ensure alignment between team goals and organizational strategy.
What do you gain from leadership programs?
Improved decision-making, communication, and emotional intelligence; increased confidence; expanded strategic thinking; better team management; and stronger alignment with company culture and goals.
Why invest in leadership development?
It increases employee engagement, reduces turnover, enhances productivity, prepares internal talent for succession, and drives innovation and strategic execution.
Why is leadership development important?
It ensures organizations have capable leaders ready to take on challenges, improves team performance, and supports long-term business sustainability.
Why is leadership training important?
Because leadership skills are not always innate—they must be learned, practiced, and refined to effectively guide teams, make decisions, and inspire performance.
Why is leadership training important in an organization?
It builds a leadership pipeline, aligns leaders with the company’s mission, and equips them to navigate change, improve employee morale, and deliver better business outcomes.
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