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Transform Workplace Challenges into Opportunities
Whether you’re facing workplace disputes or seeking to enhance leadership effectiveness, our tailored solutions empower your business to thrive.

We Have the Program That’s Right for You
Our services help you address workplace conflict, improve team dynamics, and empower leaders to foster long-term success.
Conflict Resolution Training
JAMS Pathways offers live and customizable workplace conflict resolution training—available in person or remotely. Examples of these are our PATH Program, Conflict Resolution 101, Navigating Workplace Tension, and Negotiation Skills 101. These trainings allow you to recognize and help turn conflicts into opportunities by incorporating conflict mediation skills.
Workplace Training
JAMS Pathways offers live and customizable workplace training programs—available in person or remotely. Examples of these are Workplace Psychology Safety, Leading Inclusive Workplaces, How to Manage Effective Teams, and Working with Workplace Neurodiversity. Our workplace trainings help teams understand and address biases to promote a fair and inclusive workplace.
Resolve Workplace Conflict Before It Disrupts Your Business
Unresolved workplace conflicts can lead to decreased productivity, employee turnover, and a toxic work environment.
JAMS Pathways helps you address disputes proactively, restoring collaboration and fostering long-term workplace harmony.
Protect your business’ success—discover how we can help resolve conflict to transform your workplace for the better.

Empower Your Team with Expert Training
A high-performing workplace starts with strong leadership, engaged employees, and effective communication.
JAMS Pathways equips your team with the skills needed to improve collaboration, boost productivity, and create a positive work culture.
Invest in your team’s growth—unlock the potential of a high-performance workplace.

Transforming Workplaces, One Resolution at a Time
Unlock the power of tailored workplace conflict resolution and workplace training program designed to find common ground, foster collaboration, and restore relationships between leaders and teams. Our proven, conflict resolution training and workplace training program helped these teams transform distrust into unity—let us do the same for your workplace conflict.

WORKPLACE CONFLICT RESOLUTION TRAINING
Higher Education

PROBLEM
Conflict and lack of trust between leaders and team members

SOLUTION
Multi-phased facilitation program to design and implement a process to restore and rebuild trust and collegiality among and between faculty and administrators of a community college/higher education institute.

WORKPLACE CONFLICT RESOLUTION TRAINING
Healthcare

PROBLEM
Optimize employee complaint process with a reporting system, and to build trust in HR.

SOLUTION
Designed a multi-phased facilitation program to make reporting easy, anonymous, and fast. Build trust with clear communication, fairness, and accountability in HR.

WORKPLACE TRAINING
Government

PROBLEM
The team struggled to fully support and integrate neurodiverse employees, leading to miscommunication, overlooked talents, and inefficiencies.

SOLUTION
Rich Birke provided in-person training on Neurodiversity in the Workplace: Different Kinds of Minds.

WORKPLACE Non Profit
Medical Humanitarian

PROBLEM
The team struggles with communication, conflict resolution, and team dynamics. Unresolved issues disrupt collaboration, management faces challenges with employee relations, and workplace culture suffers.

SOLUTION
Three key initiatives to enhance workplace communication and workplace conflict resolution: Facilitation, Training, Ombuds Program.

"Through this program, we’ve rebuilt trust, strengthened collaboration, and restored a sense of unity between faculty and administration."
Point of Contact

"I feel heard and respected when reporting is simple, fair, and truly confidential."
"Trust grows when reporting is easy, responses are fair, and accountability is clear."
Point of Contact

“Understanding neurodiversity isn’t just about inclusion—it’s about unlocking the full potential of every mind on our team."
Point of Contact

"Having the right communication and conflict resolution tools has transformed our team—collaboration is stronger, and trust is rebuilding."
Point of Contact
The ROI of a Positive Work Culture
A 10% increase in employee engagement can boost profits by $2,400 per employee per year.

Why JAMS Pathways?
We are part of JAMS, the world’s leading private provider of alternative dispute resolution services. We bring decades of experience and success in dispute resolution and conflict prevention.
29 Global Locations
World’s largest private ADR provider
18,000 cases
44 years resolving conflict
Frequently Asked Questions
What services does JAMS Pathways offer to resolve workplace conflict?
Conflict resolution skills are the abilities one employs to address and amicably settle disagreements or resolve conflicts. They foster a productive, respectful environment where parties involved can express their viewpoints and work together towards mutually beneficial solutions. These skills include active listening, effective communication, negotiation, empathy, mediation, problem-solving, decision-making, emotional intelligence, the ability to manage and regulate emotions during tense situations and leadership. Your leadership and employees can acquire the necessary conflict resolution skills with one-to-one meetings, tailored conversations, and workshops as part of our Conflict Prevention & Resolution Program.
Can the training and keynotes be customized for our organization?
We offer a wide range of conflict solutions tailored to your unique specific needs. In some cases, a one-or two-day training program or keynote presentation can put an organization on the road to a better future; in other cases, a multi-phased approach, featuring a mix of surveys, interviews, facilitation, workshops, planning sessions, and training may be more appropriate. Our work often focuses on building communication and negotiation skills, and on navigating background and behavioral differences among stakeholders. Before starting any program, we work with you to understand your culture and identify the best fit for your situation. All of our programs are live and fully customized, run by facilitators with the soft skills and specialized knowledge to help your team collaborate and problem-solve.
How long do the programs typically last?
Conflict resolution skills are the abilities one employs to address and amicably settle disagreements or resolve conflicts. They foster a productive, respectful environment where parties involved can express their viewpoints and work together towards mutually beneficial solutions. These skills include active listening, effective communication, negotiation, empathy, mediation, problem-solving, decision-making, emotional intelligence, the ability to manage and regulate emotions during tense situations and leadership. Your leadership and employees can acquire the necessary conflict resolution skills with one-to-one meetings, tailored conversations, and workshops as part of our Conflict Prevention & Resolution Program.
How does JAMS Pathways pricing work?
Conflict resolution skills are the abilities one employs to address and amicably settle disagreements or resolve conflicts. They foster a productive, respectful environment where parties involved can express their viewpoints and work together towards mutually beneficial solutions. These skills include active listening, effective communication, negotiation, empathy, mediation, problem-solving, decision-making, emotional intelligence, the ability to manage and regulate emotions during tense situations and leadership. Your leadership and employees can acquire the necessary conflict resolution skills with one-to-one meetings, tailored conversations, and workshops as part of our Conflict Prevention & Resolution Program.
How do we know which service is right for our organization?
Conflict resolution skills are the abilities one employs to address and amicably settle disagreements or resolve conflicts. They foster a productive, respectful environment where parties involved can express their viewpoints and work together towards mutually beneficial solutions. These skills include active listening, effective communication, negotiation, empathy, mediation, problem-solving, decision-making, emotional intelligence, the ability to manage and regulate emotions during tense situations and leadership. Your leadership and employees can acquire the necessary conflict resolution skills with one-to-one meetings, tailored conversations, and workshops as part of our Conflict Prevention & Resolution Program.