Helping Organizations Resolve Conflict & Unlock Potential
JAMS Pathways' conflict resolution training & workplace training programs help create lasting positive change for your organization.
Workplace Conflict Resolution Services
JAMS Pathways offers conflict resolution training, workplace training, facilitation services and keynote speakers focusing on team collaboration, positive workplace culture, and reduced tension. Our tailored training courses can help organizations boost productivity, improve communication skills, and increase employee retention.
Our goal is to help organizations build a positive work culture, and in turn, our work helps team members succeed. By using established conflict resolution techniques that help build trust, which improves employee experience and lowers stress.
Conflict Resolution Training
In our signature four-phase PATH program, experienced facilitators assess your unique needs. They then design a custom process to equip your team with the tools to engage in productive conversations about differences and collaboratively chart a path out of conflict.
Workplace Training
Pathways provide dynamic keynote speakers and customizable workplace training programs covering a wide range of topics—from negotiation to effective meetings and more. Conflict workplace training programs can be delivered in person or remote, with flexible durations to suit your needs.
WORKPLACE CONFLICT RESOLUTION TRAINING
Higher Education
PROBLEM
Conflict and lack of trust between leaders and team members.
SOLUTION
Multi-phased facilitation program to design and implement a process to restore and rebuild trust and collegiality among and between faculty and administrators of a community college/higher education institute.
WORKPLACE CONFLICT RESOLUTION TRAINING
Healthcare
PROBLEM
Optimize employee complaint process with a reporting system, and build trust in HR.
SOLUTION
Designed a multi-phased facilitation program to make reporting easy, anonymous, and fast. Build trust with clear communication, fairness, and accountability in HR.
WORKPLACE TRAINING
Government
PROBLEM
The team struggled to fully support and integrate neurodiverse employees, leading to miscommunication, overlooked talents, and inefficiencies.
SOLUTION
Rich Birke provided in-person training on Neurodiversity in the Workplace: Different Kinds of Minds.
WORKPLACE TRAINING
Medical Non Profit
PROBLEM
The team struggles with communication, conflict resolution, and team dynamics. Unresolved issues disrupt collaboration, management faces challenges with employee relations, and workplace culture suffers.
SOLUTION
Three key initiatives to enhance workplace communication and workplace conflict resolution: Facilitation, Training, Ombuds Program
"Through this program, we’ve rebuilt trust, strengthened collaboration, and restored a sense of unity between faculty and administration."
Point of Contact
"I feel heard and respected when reporting is simple, fair, and truly confidential."
"Trust grows when reporting is easy, responses are fair, and accountability is clear."
Point of Contact
“Understanding neurodiversity isn’t just about inclusion—it’s about unlocking the full potential of every mind on our team."
Point of Contact
"Having the right communication and conflict resolution tools has transformed our team—collaboration is stronger, and trust is rebuilding."
Point of Contact
The ROI of a Positive Work Culture
A 10% increase in employee engagement can boost profits by $2,400 per employee per year.
Why JAMS Pathways?
We are part of JAMS, the world’s leading private provider of alternative dispute resolution services. We bring decades of experience and success in dispute resolution and conflict prevention.
29 Global Locations
World’s largest private ADR provider
18,000 cases
44 years resolving conflict
Tools to Help You
Build a Better Workplace
Insights to Transform Your Workplace
April 1, 2025
