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You can also contact us at info@jamspathways.com.

Services

Our Services

Conflict Resolution Trainings

Workplace Conflict Resolution Services

Facilitations Services

Facilitation Services
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Genesis Fisher

Lead Facilitator and Trainer

Genesis Fisher helps businesses and NGOs manage conflict so they can get back to work. Through workshops, one-on-one coaching, facilitated conversations and conflict resolution training, she gets people talking so they can share their frustrations, address differences and repair trust. By connecting with the emotional issues that often drive organizational conflict, she guides clients toward creative, unexpected solutions.

“People need to feel heard and understood before we can delve into strengths, weaknesses, and possible solutions. Where [I] excel is in the ability to hold opposing stories as true and explain points in ways that meet the parties where they are.”

With nearly 10 years as a certified mediator, Genesis is adept at facilitating positive change. Her trainings and workshops have helped over 2,500 people in six countries communicate better in the workplace. A sought-after teacher, writer and speaker, she serves on the Advisory Committee for the Center for Creative Conflict Resolution, which provides conflict resolution services for over 70 New York City agencies.

Career Experience
  • Lead Facilitator and Trainer, JAMS Pathways
  • Adjunct Law Professor, New York Law School
  • Former Director of the Mediation Clinic, New York Law School
  • Former President, Board of Directors for the Association for Conflict Resolution in Greater New York
  • Former Adjunct Professor, Mediation, Rutgers Law School
  • Former Adjunct Professor, Conflict Resolution, John Jay College
  • Mediator, Center for Creative Conflict Resolution
  • Supervisor, New York County Small Claims Court Mediation Program
  • Arbitrator, Financial Industry Regulatory Authority (FINRA)
  • Public Defender, Legal Aid Society
  • Lawyer, Southern Poverty Law Center
  • Volunteer Coordinator, Washington, D.C. Legal Clinic for the Homeless
Background & Education
  • J.D., New York University School of Law
  • B.A., Smith College
Insights & Publications
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  • “3 Mediation Approaches That Leaders Can Use to Connect with Their Team,” PRIDE Tech Virtual Summit, 2022.
  • “Conflict Resolution Can Help Emerging Businesses Avoid and Resolve Internal Issues,” American Bar Association, Dispute Resolution Virtual Conference, 2022
  • “Diversity Within the Conflict Resolution Community,” With Special Guest Former Governor David A. Paterson, New York Law School ADR and Diversity Symposium, 2022.
  • “Understanding and Managing Conflict,” AmeriCorps LISC Leadership Conference, 2017, 2018, 2019, 2021, 2022
  • “Seeing the Matrix: How the Quest for Neutrality Forces Us to Articulate Our Own Values,” New York State Dispute Resolution Association, Annual Conference, 2020
  • “Negotiation in the Age of Coronavirus and Beyond: The Mediator’s Perspective,” New York State Bar Association, 2020
  • “Communicating Effectively in the Workplace,” National Gay and Lesbian Chamber of Commerce, 2020
  • “Communicating Decisions as a Boss,” Leadership Excellence, October Newsletter, Hr.com, Oct. 1, 2019
  • “You Have Experts on Your Payroll and You Don’t Even Know It! Conflict Coaching to Solve Workplace Discord,” HR and Payroll Excellence, October Newsletter, HR.com, Oct. 26, 2017
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Work Vision
To help people in conflict better understand each other and uncover solutions they didn’t know existed
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Values

Patience, curiosity, creativity, thoroughness

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Areas of Focus

Workplace dispute resolution, ranging from nonprofits and NGOs to government entities and corporations


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Team of Experts

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