Howard Herman delivers conflict resolution experiences that clients trust. Drawing on more than 35 years of experience as a dispute resolution systems designer, mediator and trainer, he combines a focus on process with a commitment to customizing his approach to individual needs. Participants feel safe, fairly treated and, above all, heard.
“The best piece of advice I ever received was ‘Strive to replace judgment with curiosity.’”
Howard has trained judges, lawyers, arbitrators, mediators and facilitators around the world. Organizations of all types rely on him in conflicts involving high emotion and complex power dynamics. They describe him as thoughtful, imaginative, earnest and relentless in his pursuit of practical solutions. His process-driven approach, based on a solid mix of theory and practice, inspires confidence and gets results.
Work VisionTo help people deal with conflict productively by having difficult conversations and handling emotions
ValuesThoughtfulness, curiosity, loyalty, respect and—perhaps most important—humility
Areas of FocusEmployment, ADA access, civil rights, copyright, trademark and environmental
Our Facilitators Team
Hiro Aragaki has handled hundreds of conflicts and is known for his sharp analytical skills and deep understanding of how cross-cultural differences affect dispute resolution.
“The resolution of a long-standing dispute involving multiple stakeholders is exhilarating. It feels great to help people.”
“People need to feel heard and understood before we can delve into strengths, weaknesses, and possible solutions. Where [I] excel is in the ability to hold opposing stories as true and explain points in ways that meet the parties where they are.”
“After decades of university teaching and as a dean, I saw the time, energy and resources zapped by internal conflicts. As a mediator and facilitator, I am dedicated to helping resolve organizational conflict.”
“Since leaving litigation, I have never looked back and have devoted my energy to helping people overcome conflict. Building trust among stakeholders is crucial to achieving that goal.”